How to recover deleted emails from Outlook?
Solved Email & Outlook
BA
Barry Allen
September 6, 2018
2 replies
13,120 views
Reviewed by moderators

I shift-deleted a whole folder in Outlook thinking it was an old copy. It was not. Deleted Items has nothing since shift-delete skips it. Is there any way back from this?

Accepted Answer
Verified by Edwin J. Hoffer, Email Systems Specialist ยท Reviewed September 2018

Two layers to try before giving up.

1
Exchange or Microsoft 365 account: Deleted Items folder, then Recover items recently removed from this folder. Server keeps hard-deleted mail for 14 to 30 days.
2
POP account or past the retention window: the messages may still sit as unallocated space inside your PST. Run SysTools Outlook Recovery on a copy of the file with deleted item recovery turned on. Do this soon, because compaction overwrites that space.

Server recovery had the whole folder. 30 seconds of panic relief. Solved and noted about shift-delete.