21
How do I delete pages from a PDF?
I need to remove the last three pages of a PDF before I send it. How do I do that without special software?
22
SQL Server error 3201: cannot open backup device (OS error 5)
My backup to a network share fails with error 3201, cannot open backup device, operating system error 5 (Access is denied). I can open the share from my own PC. Why not...
23
How do I open or mount a VHD or VHDX file on Windows?
I have a .vhdx file from an old virtual machine and I want to take a few documents out of it. How do I open it on Windows 10?
23
Microsoft 365 will not forward email to an outside address. Why is it blocked?
I set a forward from my work mailbox to my Gmail. Nothing arrives and I got a message about an external recipient being blocked. How can I fix it?
23
Import/Export option is missing in my Outlook. Where did it go?
I want to export my mail to a PST but File > Open & Export > Import/Export is not there. My Outlook looks different since last month.
26
What are the options for backing up a Microsoft 365 mailbox?
My manager asked me to backup our Microsoft 365 mailboxes. Does Microsoft already do it for us? What are the options?
23
Does a Microsoft 365 shared mailbox need a license?
We want to create a shared mailbox like support@ for four people. Do we need to buy a license for it?
20
Where is the Thunderbird profile folder and how do I back it up?
I am moving to a new laptop and want to take all Thunderbird mail, accounts and settings with me. Where does Thunderbird keep it all?
23
Can Outlook for Mac export my mail to a PST file?
I switch to a Windows laptop and want my mail from Outlook for Mac as a PST. I only see an export to a file with the .olm extension. Is there a PST option?
21
Text copied from my PDF turns into strange characters. Why?
When I copy a paragraph from a PDF and paste it into Word I get random symbols instead of letters. The PDF looks fine on screen. Is it broken?
30
Outlook: this file cannot be previewed, no previewer installed
When I click a PDF or Word attachment in Outlook the preview pane says "This file cannot be previewed because there is no previewer installed for it". It worked until...
37
Outlook OST file is huge and Outlook is slow. How do I shrink it?
My OST file is now 46GB and Outlook takes minutes to open. I deleted lots of old emails from my Exchange mailbox but the file size did not change. Why does it stay big...
23
Adobe error 14: the document could not be saved
I filled a PDF form in Acrobat and when I click Save I get "The document could not be saved. There was a problem reading this document (14)". I have 40 minutes of work...
30
Can I compare two versions of a PDF and see what changed?
Our vendor sent a revised contract PDF and says only "a few small changes". I want to be sure nothing else was changed. Can I compare the old and new PDF automatically?
23
SQL Server error 1105: PRIMARY filegroup is full
Inserts fail with error 1105 and the message that the PRIMARY filegroup is full. The disk still shows 20GB free. What is going on?
21
What is an ICS file and how do I add it to my calendar?
I received an email with an .ics attachment. What is it and how do I put the event in my calendar?
23
Outlook: cannot open default email folders, information store
After a power cut Outlook 2016 shows Cannot open your default email folders. The information store could not be opened. What does this mean?
28
What is an OST file and how is it different from a PST file?
I found a file called something.ost in my Outlook folder and a different file called archive.pst. I do not understand the difference. Can I copy an OST file to another...
38
USB drive says "You need to format the disk": is my data gone?
I plugged my 32GB USB drive into my laptop and Windows says I need to format it before I can use it. It has my college project files and I have no other copy. Please do...
20
How do I rotate PDF pages and save them that way?
A scanned PDF has three sideways pages. When I rotate the view in my PDF viewer, it is back to sideways after I reopen the file. How do I rotate permanently?
22
What is PDF/A and when should I use it?
A government portal asks for my documents in PDF/A. What is that and how do I make one?
20
How do I remove the author name and other metadata from a PDF?
Before I send a PDF to a client I want to remove my name and the program that made it from the file properties. Where are those stored?
21
What is a .msg file and what opens it?
My colleague sent a file that ends in .msg. It has a little envelope icon. Is it a virus? What opens it and how is it different from EML?
23
How do I restore a SQL Server backup to a different drive or folder?
I want to restore a backup from the production server on a test server, but the drive letters are different. The restore fails because the path does not exist. What do I...
26
How can I restore deleted contacts on Android or iPhone?
I deleted contacts by mistake yesterday. They were synced to my account. How can I restore them?
26
What is the difference between CHKDSK, SFC and DISM, and which should I run first?
Windows is slow and crashes sometimes. Guides tell me to run chkdsk, sfc /scannow and DISM. What does each one do and in what order?
39
Word crashed before I saved. Can I recover my unsaved document?
I was writing a 15 page report for 3 hours, never saved it once, and Word crashed and closed. When I reopened it there was nothing in the recovery panel. Is it gone?
28
Excel closed without saving. How can I recover my unsaved workbook?
Excel crashed while I was building a budget file I never saved. When I reopened Excel the document recovery pane showed nothing. Can I still find it?
24
How do I transfer ownership of Google Drive files to another account?
I am leaving my job and want to hand over my Google Drive folders to a colleague so they do not vanish with my account. How does ownership transfer work?
22
How do I download all my photos from iCloud to a Windows PC?
I have 40GB of photos in iCloud and want them on my Windows PC and then I will turn iCloud off. What is the quickest way?
30
Windows asks for a BitLocker recovery key. Where can I find it?
After a BIOS update my laptop boots into a blue screen that asks for a BitLocker recovery key. I never set up anything. Where do I find the key?
27
How do I backup WhatsApp to Google Drive and restore it on a new Android phone?
I am buying a new Android phone next week. How do I move all my WhatsApp chats and photos over?
44
SQL Server error 9002: transaction log is full. How do I fix it?
Our app suddenly stopped saving data. The error is "The transaction log for database 'Sales' is full due to LOG_BACKUP". The database is 20GB and the log file grew to...
22
Links in my PDF do not work after I save it from Word
I added hyperlinks and a table of contents in Word, but the PDF I made has links that do nothing when I click them. How do I fix it?
29
How do I import EML files into Outlook?
I have about 300 .eml files exported from an old mail program. How can I get them into Outlook so I can search them with my other mail?
22
SQL Server error 5120: unable to open the physical file
I copied an MDF and LDF file to a new server and Attach fails with error 5120, operating system error 5, access denied. I am an admin on the box. Why?
44
What is the best way to backup my Gmail emails to my computer?
I have used the same Gmail for 12 years and I am a bit scared of losing it. How can I keep a full copy of all my emails on my own computer?
22
Windows says "The Recycle Bin on C: is corrupted". How do I fix it?
When I try to empty the Recycle Bin, Windows says The Recycle Bin on C: is corrupted. Do you want to empty the Recycle Bin for this drive? I click yes and it comes back....
25
I saved over a file by mistake. Can I get the old version back?
I saved changes over my original Word document and now the old content is gone. Is there any way to get the earlier version?
23
Outlook reading pane is blank when I click an email. How do I fix it?
When I click an email in Outlook the reading pane on the right stays empty. Double clicking opens the email fine. What is wrong?
26
What is the difference between DELETE, TRUNCATE and DROP in SQL Server?
I always mix up DELETE, TRUNCATE and DROP. Can someone explain the differences, including what can be rolled back?
30
I received a winmail.dat attachment. What is it and how can I open it?
A client sends me emails with a file called winmail.dat and I can not open it. There is nothing readable inside. What is going on?
34
How do I add an existing PST file to Outlook?
I have an old PST from my previous laptop copied to a USB stick. Outlook is new on this PC. How do I get the emails to show in Outlook without importing everything?
23
SQL Server error 8152: string or binary data truncated
My INSERT from a staging table fails with String or binary data would be truncated. The table has 60 columns, and the message does not say which one. How do I find it?
28
Can I move WhatsApp chats from Android to iPhone?
I switch from a Samsung to an iPhone 15 and I do not want to lose my WhatsApp chats. Is that possible?
26
How do I find which query is blocking others in SQL Server?
The application hangs and I suspect a blocked query. How do I find who is blocking whom, and can I stop it?
35
How can I export my Outlook calendar to an ICS or CSV file?
I want to move my Outlook calendar to Google Calendar. Google asks for an .ics file. I am on Outlook for Microsoft 365 on Windows. How do I save my calendar as ICS?
22
Camera shows "Card error" or "Cannot access memory card". What can I do?
My camera shows Card error and will not read the SD card with my holiday photos. The card works as normal in my old camera? Not sure. What should I check?
23
How do I get back a deleted note on my iPhone?
I deleted a note with my gift list. How do I recover it? I use iCloud Notes.
21
Outlook blocked an attachment and says it can not open this file type
A supplier sent me a .zip with an .exe installer inside and Outlook says "Outlook blocked access to the following potentially unsafe attachments". I trust the sender....
24
How do I import an MBOX file into Thunderbird?
I exported my Gmail with Google Takeout and got an .mbox file. How can I read it in Thunderbird?
23
Thunderbird does not accept my Gmail password. What is wrong?
I add my Gmail to Thunderbird and it keeps saying the password is wrong. It works on the Gmail website. What should I do?
26
SQL Server error 1205: chosen as the deadlock victim
Our order system fails now and then with error 1205, chosen as the deadlock victim. It happens a few times a day. How do I find what is causing it?
21
SQL Server error 515: "Cannot insert the value NULL into column"
My INSERT fails with Cannot insert the value NULL into column 'CustomerId', table 'dbo.Orders'; column does not allow nulls. The app is sure it sends a value. What can I...
36
What is an EDB file and can I delete it?
My C drive is almost full and I found a huge Windows.edb file (about 14GB). I also see mailbox .edb files on our old server. What is an EDB file and is it safe to delete?
26
I deleted a partition by mistake. Can I get it back?
While setting up a new drive I deleted the wrong partition in Disk Management. It shows as unallocated space now. Is my data gone?
23
How do I open and read the files from a Google Takeout export?
I downloaded my Takeout archive and it is a pile of zip files with folders and strange extensions. How do I actually read what is in them?
27
Word says it found unreadable content in my DOCX file. How do I repair it?
When I open my thesis in Word it says "Word found unreadable content in file.docx. Do you want to recover the contents of this document?". I click Yes and it fails. I...
30
How do I open an MBOX file on my Mac?
I downloaded my Gmail data through Google Takeout and got a big .mbox file (about 4GB). Double clicking does nothing. I am on a MacBook with macOS Sonoma. How do I read...
26
How can I get a table from a PDF into Excel with the columns intact?
I get monthly reports as PDF and have to retype the tables in Excel. Copy and paste puts everything in one column. Is there a better way?
20
How do I highlight text in a PDF and keep the highlights?
I highlight text in my browser's PDF viewer but when I send the file to a friend the highlights are gone. How do I keep them?
27
How can I recover deleted photos on my Android phone?
I deleted a folder of photos from the gallery on my Samsung phone. I do not use any backup app. Is there a chance to get them back?
21
How can I save all embedded images from an Outlook email?
A newsletter email has 15 images inside the body. They are not attachments, so I can not use Save Attachments. How do I save them all at once?
32
How do I save an Outlook email as a PDF, with its attachments?
I need to keep a few important emails as PDF for a legal file. I want the email text, the header (from, to, date) and the attachments. What is the right way to do it in...
26
How can I sign a PDF without printing and scanning it?
I need to sign a contract PDF and send it back today. I do not have a printer. What is the easiest free way?
21
Will I lose my emails if I create a new Outlook profile?
Support told me to create a new Outlook profile to fix a problem. I am scared I will lose years of email. Will I?
29
External hard drive clicking and not detected: recover data?
My 2TB external drive started clicking and now Windows does not see it. It has family photos from 10 years. What should I do?
26
How do I open HEIC photos from my iPhone on Windows?
I copy photos from my iPhone to my PC and they are .heic files that Windows does not open. How do I view them or convert them to JPG?
21
Why is Automatic Replies (Out of Office) missing or greyed out in Outlook?
I want to set an out of office message but File > Info does not show Automatic Replies at all. I use Outlook 365 with a Gmail account. Where did it go?
24
What does the NOLOCK hint do in SQL Server and is it safe?
A developer put WITH (NOLOCK) on every table in our reports to make them faster. Is that safe?
30
What is a DBF file and how can I open it without dBase?
I got a folder of old accounting data from a client and it is full of .dbf files. I do not have dBase or anything like it. What are these files and how can I read them?
23
Where is my Outlook PST or OST file saved on my computer?
I need to copy my Outlook emails to an external drive but I can not find the file. Where does Outlook store it?
28
SQL Server error 18456: what do the login failed states mean?
My app can not connect and the SQL Server log shows "Login failed for user 'appuser'. Reason: Password did not match" with State 8. Other times I have seen State 5 and...
19
Outlook auto-complete email suggestions disappeared. How do I get them back?
After I created a new Outlook profile the auto-complete list is empty. I used to type three letters and the address appeared. Can I restore the old list?
26
How can I restore a deleted user in the Microsoft 365 admin center?
I deleted a user by mistake this morning. Their mailbox and OneDrive were important. Can I get the account back?
23
SQL Server error 547: DELETE conflicted with REFERENCE constraint
I try to delete a customer and get error 547, The DELETE statement conflicted with the REFERENCE constraint FK_Orders_Customers. How do I delete it?
23
What is a VCF file and how do I import it to my phone or Outlook?
I exported my contacts and got a file called contacts.vcf. What is it, and how do I load it onto my new phone?
29
What is an EML file and how do I open one?
Someone sent me a bunch of .eml files. I have no idea what they are. Double clicking does nothing useful on my laptop. How do I read them?
43
How can I backup my iPhone to my PC without using iCloud?
My iCloud is full (5GB free plan) and I do not want to pay monthly. I have a Windows 11 laptop. How do I make a full backup of my iPhone onto the laptop?
35
Outlook search shows no results even though the email is there
Search in Outlook stopped working for me. I type a name that I know is in my inbox and it says "We didn't find anything to show here". Outlook 365 on Windows 11, mailbox...
23
What is a .dat file and how can I open it?
I found a file called data.dat in a folder and double click says Windows can not open it. What is a DAT file and what program opens it?
23
How do I extract only pages 5 to 9 from a PDF?
I have a 120 page PDF and I only need pages 5 to 9 as a separate file. I do not have Acrobat. What is the quickest way?
27
"Your Outlook data file cannot be configured" error when opening Outlook
After a Windows update Outlook will not start. It shows "Your Outlook data file cannot be configured" and then closes. I have Outlook 2019. My emails are in a PST file...
26
How do I delete all emails from one sender in Gmail at once?
I get hundreds of emails from a store I no longer use. How do I delete all of them in one go instead of clicking each?
22
How do I forward all my Gmail emails to another address?
I am setting up a new Gmail and want every email sent to the old one to arrive in the new one. How do I set up forwarding?
21
Can I open a .msg file on my Android phone?
A client emailed me a .msg file with the contract details. I am travelling and only have my Android phone. It shows "can not open file". Is there any way to read it on...
26
How do I use the Windows File Recovery (winfr) command?
I installed Windows File Recovery from the Microsoft Store and the command window just shows help text. What is the correct syntax to recover deleted Word files?
24
OneDrive stuck on Processing changes or Sync pending: fix?
OneDrive has been showing Processing changes for two days. The cloud icon never goes away and a few files do not sync. Windows 11. How can I fix it?
25
The image in my Outlook signature shows a red X or is missing for recipients
My email signature has a company logo. It looks fine on my side but some customers say they see a red X or a blank box. Why does that happen and how do I fix it?
28
Should I shrink my SQL Server database files regularly?
Our maintenance plan shrinks the database every night so the file stays small. A colleague says that is bad. Is it?
23
How can I add a password to a PDF without buying Acrobat?
I need to email a PDF with salary information. I want to protect it with a password. Is there a free way?
25
How do I export my Gmail emails to a PST file?
I want a PST copy of my Gmail account. Google Takeout only gives me MBOX. Can I do it with Outlook?
27
I emptied the Recycle Bin by mistake. Can I get my files back?
I emptied the Recycle Bin and then realized a folder with tax documents was in it. Windows 11 laptop with an SSD. Is it gone for good?
25
SQL Server error 53: the network path was not found
SSMS on my laptop can not connect to our SQL Server and shows error 53, The network path was not found. The server works for local connections. How do I find the cause?
24
SQL Server error 229: "The SELECT permission was denied on the object"
A user gets error 229, The SELECT permission was denied on the object 'Customers', database 'Sales', schema 'dbo'. How do I fix it the right way?
32
How do I add page numbers to an existing PDF in Adobe Acrobat?
I merged 6 reports into one PDF of 52 pages and now need page numbers at the bottom. I only have the PDF, not the Word files. I use Acrobat Reader and cannot find the...
27
Windows will not start. How do I copy my files off first?
My laptop is stuck in a boot loop on Windows 10. I want to reinstall but I need my Documents folder first. I have no backup. Is there a way?
34
Cutover, staged, hybrid or IMAP: which Exchange migration?
We run Exchange 2016 on premises with about 90 mailboxes and plan to move to Exchange Online. I keep reading about cutover, staged, hybrid and IMAP migration. How do I...
23
Google Drive storage is full but I see no big files. Why?
Drive shows 14.8 GB of 15 GB used, but when I look at my files there is hardly anything. Where is all the space?
21
Can I import EML files into a Microsoft 365 mailbox?
We have 2,000 .eml files from a former employee's old system and need them in a Microsoft 365 mailbox. Is there a built in import?
21
Outlook calendar meetings show the wrong time after a time zone change
I moved to a different time zone and now my meetings in Outlook show one hour off. Windows shows the right time. Meetings I created before the move look wrong too. How...
32
What is Google Takeout and how long does an export take?
I read that you can download all your Google data with something called Takeout. I started an export of Gmail and Photos 2 days ago and it still says "in progress". Is...
24
A SQL Server Agent job failed. How do I find out why?
My nightly backup job shows as Failed in SQL Server Agent but the message in the list is cut off. Where can I see the full error?
30
Outlook error 0x80042109: cannot connect to outgoing SMTP server
I can receive mail but sending fails with "Sending reported error (0x80042109): Outlook is unable to connect to your outgoing (SMTP) e-mail server". This started after I...
23
Google Takeout export is stuck or says it failed. What can I do?
My Takeout for Gmail, Drive and Photos shows "in progress" for three days, and then an email said it failed. I want one backup of everything. What can I do?
23
My Microsoft 365 mailbox is full. How do I get more space?
My work mailbox says it is full at 50GB and I can not send or receive. How can I increase it?
23
Outlook rules stopped working and mail stays in the inbox
I have around 25 rules that move mail into folders. Last week they stopped running automatically. If I click Run Rules Now they work. Exchange account in Outlook 2019....
26
Can I recall an email I already sent in Outlook?
I sent a quote with the wrong prices to a customer. Is there any way to pull it back? I use Outlook 365.
20
How do I open and read a JSON file?
I downloaded an export from an app and it is a .json file. When I open it in Notepad everything is on one long line. How do I read it?
36
What is the easiest way to move my files from OneDrive to Google Drive?
I am leaving a company and my personal OneDrive has around 90GB of files that I want in my personal Google Drive. Downloading and uploading looks painful because...
22
How do I convert a PDF to Word without breaking the layout?
Every time I convert a PDF to Word the text jumps around and the tables fall apart. How can I keep the layout?
27
What is the difference between MBOX and PST files?
I want to move from Thunderbird to Outlook. Thunderbird uses MBOX and Outlook uses PST. What is the difference and can I just rename the file?
22
Gmail is not receiving new emails. Could my storage be full?
People tell me their emails to me bounce. Gmail says I have used 15GB. I deleted lots of mail but nothing changed. What should I do?
21
What is an NSF file and how can I open it without Lotus Notes?
I have an .nsf file from a previous employer. I do not have Lotus Notes. What is it and can I read it?
23
How do I move OneDrive files from one Microsoft 365 tenant to another?
Our company was acquired and my OneDrive with 80GB has to move into the new tenant. What are the ways to do it?
24
How can I make a scanned PDF searchable and selectable?
I scanned 50 pages and now I can not search or copy text from the PDF. How do I make it searchable?
35
Can I merge two calendars into one in Outlook?
I have two calendars in Outlook: my main one and one I made years ago for a side project. I would like everything in one calendar so I stop missing things. Is there a...
30
How can I remove a watermark from a PDF I created?
I made a company PDF last year and added a DRAFT watermark across every page. Now the final version is approved and I need to remove the watermark from all 40 pages. I...
34
How do I backup my Google Calendar to a file?
I have about 6 years of events in my Google Calendar, including a lot of client meetings I might need to look up later. I want an offline copy in case the account gets...
31
Outlook keeps crashing: what is a clean boot and how do I do it?
Outlook 2019 on Windows 10 closes by itself about 5 minutes after I open it. No error, it just disappears. I reinstalled Office and it did not help. A guy on another...
19
Accidentally deleted photos from SD card: is recovery possible?
I formatted my camera's SD card by mistake and deleted 3 months of travel photos. Haven't taken any new pictures since. Is recovery still possible?
24
How to recover deleted files from an SSD?
I accidentally shift-deleted a folder from my SSD, about 14GB of project files. SSD has TRIM enabled. Is there any realistic chance of recovery on Windows 11?
31
Can I recover deleted WhatsApp messages on Android?
I deleted a WhatsApp conversation by mistake on my Samsung Galaxy S23. It had photos from a family trip. Google Drive backup is 3 days old. Is there another way?
22
Pen drive showing RAW format and asking to format: how to fix?
My 32GB USB pen drive shows as RAW in Disk Management and Windows wants me to format it. Has important client documents. Do not want to format and lose everything.
18
How to backup iPhone to Windows PC without iCloud?
I want to backup my iPhone 15 locally to Windows 11. I don't want to use iCloud. Storage is full. iTunes has been replaced. What's the current method?
27
How to recover permanently deleted emails from Gmail?
I emptied my Gmail Trash and then realised an important client email thread was in there. This is a Google Workspace account. Is there an admin recovery option?
12
How to migrate Exchange to Office 365: need a reliable solution
Our company is moving from on-premise Exchange Server 2016 to Microsoft 365. We have about 80 mailboxes and need smooth migration without downtime or data loss.
50
How to convert AOL PFC to Outlook PST file?
Bulk emails in AOL Desktop client need converting to Outlook PST. IMAP sync steps plus a direct method when Outlook keeps freezing during sync.
33
How to open AOL PFC files to view emails?
Found a .pfc file with no AOL credentials and imports keep failing. What the Personal Filing Cabinet format is and how to read it directly.
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